As an Air Ticketing Staff member, you will play a vital role in helping customers book and manage their travel arrangements. This position is open for candidates with minimal experience and is perfect for individuals eager to start their career in the travel industry.
**Key Responsibilities:**
- **Customer Service:** Assist customers in booking air tickets and provide support for any travel-related inquiries, ensuring a pleasant experience.
- **Ticket Booking:** Process flight reservations accurately using the reservation system, securing the best fares and options for customers.
- **Refund and Cancellation Processing:** Handle requests for ticket cancellations and refunds with attention to airline policies and procedures.
- **Coordination with Airlines:** Maintain communication with airlines to ensure timely and accurate ticketing, resolving any issues that may arise.
- **Payment Handling:** Manage payment transactions securely and accurately, ensuring all financial details are processed correctly.
- **Record Keeping:** Maintain accurate records of bookings, cancellations, and customer correspondence for future reference and analysis.
**Required Skills and Expectations:**
Candidates should have strong communication skills to effectively assist customers. Attention to detail is essential to prevent errors in bookings and ensure customer satisfaction. Basic knowledge of computers and willingness to learn new software is important, as you will use ticketing systems regularly. A positive attitude and ability to work in a team will help you succeed in this role, along with a keen interest in the travel and tourism industry.
Experience
0 - 1 Years
No. of Openings
47
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata