Openings For Air Ticketing Executive || Freshers & Experienced

0 - 1 Years
89 Openings
3.0 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
Chennai

Key Skills

Back Office Assistant Offline Data Entry Airport Ground Staff Computer Operator Ticketing Executive Air Hostess Passport Checking Man Management

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Job Description

As an Air Ticketing Staff member, you will play a crucial role in ensuring smooth ticketing operations for air travel. You will work in our Chennai office, where you will interact with customers and handle ticketing tasks effectively.

**Key Responsibilities:**

- **Ticket Reservation:** Assist customers with booking flight tickets based on their travel preferences and requirements, ensuring accuracy in all details entered into the system.

- **Cost and Fare Information:** Provide customers with up-to-date information on ticket prices, available flights, and any special offers, helping them make informed choices.

- **Customer Support:** Address any inquiries or concerns from customers regarding their travel plans, ticket changes, or cancellations, ensuring a high level of customer service.

- **Issuing Tickets:** Process and issue confirmed tickets promptly, following all protocols to maintain organizational standards.

- **Managing Documents:** Keep track of travel documents and maintain organized records to ensure compliance with company policies and regulations.

**Required Skills and Expectations:**

Candidates should have a minimum educational qualification of 10th pass, with a strong willingness to learn about the airline industry and ticketing systems. Good communication skills are essential for interacting with customers effectively. Attention to detail is critical, as accuracy in ticketing processes directly impacts customer satisfaction. Furthermore, individuals should be comfortable working in a fast-paced environment and have a basic understanding of computer operations, including proficiency in typing and using software applications related to ticketing. The ideal candidate is a team player, ready to collaborate with colleagues to provide excellent service.