SHARE YOUR RESUME
We are looking for dedicated Air Ticketing Staff to join our team in KISHANGANJ. This is a full-time position suitable for individuals with a passion for the travel industry, even those with little to no experience.
Key Responsibilities:
1. Ticket Booking: Assist customers in booking flights by providing them with relevant flight information and options, ensuring a smooth and efficient process.
2. Customer Assistance: Handle inquiries and help customers with their travel plans, including changes, cancellations, and special requests to enhance their overall experience.
3. Payment Processing: Manage ticket payments by accurately processing transactions and providing receipts, ensuring all financial interactions are handled responsibly.
4. Documentation Management: Prepare and manage travel documents, including e-tickets and itineraries, ensuring accuracy and compliance with airline regulations.
5. Issue Resolution: Address any issues or complaints presented by customers promptly and professionally, ensuring satisfaction and maintaining a positive company image.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade and possess strong communication skills to effectively interact with customers. Attention to detail is crucial for managing ticket bookings and documentation accurately. A positive attitude, good problem-solving abilities, and the willingness to learn are essential traits. Basic computer skills are required for using booking systems and handling queries efficiently. Teamwork and a customer-centric approach are vital to deliver exceptional service in this role.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata