We are seeking a motivated Air Ticketing Executive in Mumbai. This full-time position is suitable for freshers who have completed at least their 10th grade education. The role requires a female candidate to manage ticketing operations and enhance customer service in the airline industry.
Key Responsibilities:
1. **Ticket Booking:** Handle ticket reservations and cancellations for customers, ensuring all necessary details are accurately processed.
2. **Customer Service:** Assist customers with inquiries, provide information on flights, and resolve any issues they may encounter.
3. **Documentation:** Maintain accurate records of ticket transactions and customer interactions to ensure smooth operations and compliance with regulations.
4. **Coordination:** Collaborate with airlines and travel agencies to secure ticket availability and best fares for customers.
Required Skills and Expectations:
Candidates should demonstrate strong communication skills, as interacting with customers is a core part of the job. Basic knowledge of airline operations and the ticketing process will be an advantage but is not mandatory for freshers. Attention to detail is important to ensure accuracy in bookings and documentation. The ability to work in a fast-paced environment and manage time effectively will help in handling tasks efficiently. A friendly demeanor and a problem-solving attitude will greatly enhance the customer experience.
Overall, we seek an enthusiastic individual willing to learn and adapt in the airline ticketing sector.