Air Ticketing Executive Jobs For Freshers - Kolkata

As an Air Ticketing Executive based in Kolkata, you will play a vital role in assisting customers with their travel plans and ensuring a smooth booking experience. Your main tasks will include:

- Ticket Reservations: Handle customer inquiries regarding flight availability and make ticket reservations according to their preferences and requirements.

- Booking Modifications: Assist customers in changing, canceling, or modifying existing bookings, ensuring that all alterations are processed accurately and efficiently.

- Customer Service: Provide excellent customer service by promptly addressing questions and concerns, whether via phone, email, or in-person interactions.

- Fare Calculation: Accurately calculate ticket prices, apply discounts, and explain fare conditions to customers to ensure they understand their options.

- Documentation: Prepare and process the necessary travel documents, such as tickets and itineraries, ensuring compliance with airline policies.

- Coordination with Airlines: Work closely with airline representatives to resolve booking issues and manage cancellations or changes in travel schedules.

The ideal candidate should possess:

- Strong communication skills to effectively interact with customers and colleagues.

- Basic knowledge of air ticketing systems and procedures, though training will be provided for enthusiastic learners.

- Attention to detail to ensure accuracy in bookings and documentation.

- A customer-oriented mindset, demonstrating patience and empathy when addressing customer needs.

- Basic computer skills to navigate booking systems and manage email correspondence.

This role is suited for motivated individuals eager to start their careers in the travel industry.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 32 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054