- responsible for booking and issuing air tickets for clients: the air ticketing executive will be in charge of managing flight reservations, issuing tickets, and making changes to bookings as needed.
- assist customers with inquiries and provide information on flight schedules, fares, and availability: the executive will need to communicate effectively with customers and provide them with accurate and up-to-date information regarding their travel plans.
- coordinate with airlines to ensure smooth operations and resolve any issues: the executive will work closely with airlines to confirm bookings, handle cancellations or changes, and address any issues that may arise during the travel process.
- handle administrative tasks related to air ticketing: this includes maintaining records of bookings, processing payments, and ensuring all documentation is in order.
required skills and expectations:
- good communication skills: the air ticketing executive must be able to communicate clearly and effectively with customers and airline representatives.
- attention to detail: it is important to accurately process bookings and ensure all information is correct.
- basic computer skills: the executive should be familiar with booking systems and other computer programs used in the air ticketing process.
- customer service orientation: the ability to assist customers and provide them with a positive experience is essential in this role.