- Responsible for booking and issuing air tickets for clients: The air ticketing executive will be in charge of managing flight reservations, issuing tickets, and making changes to bookings as needed.
- Assist customers with inquiries and provide information on flight schedules, fares, and availability: The executive will need to communicate effectively with customers and provide them with accurate and up-to-date information regarding their travel plans.
- Coordinate with airlines to ensure smooth operations and resolve any issues: The executive will work closely with airlines to confirm bookings, handle cancellations or changes, and address any issues that may arise during the travel process.
- Handle administrative tasks related to air ticketing: This includes maintaining records of bookings, processing payments, and ensuring all documentation is in order.
Required Skills and Expectations:
- Good communication skills: The air ticketing executive must be able to communicate clearly and effectively with customers and airline representatives.
- Attention to detail: It is important to accurately process bookings and ensure all information is correct.
- Basic computer skills: The executive should be familiar with booking systems and other computer programs used in the air ticketing process.
- Customer service orientation: The ability to assist customers and provide them with a positive experience is essential in this role.