Freshers & Experience || Full Time || Air Ticketing Executive

Job Description

As an Air Ticketing Executive, your role will involve assisting customers in booking and managing their flight reservations. You will be responsible for providing excellent service while ensuring accurate ticketing processes.

**Key Responsibilities:**

- **Flight Booking:** Assist customers in searching for and booking flights based on their preferences and needs.

- **Ticket Modifications:** Help clients modify reservations when necessary, including changes in date, time, or destination.

- **Customer Service:** Address customer inquiries and provide timely assistance regarding flight details and ticketing issues.

- **Payment Processing:** Handle payment transactions securely and ensure proper billing for ticket purchases.

- **Documentation:** Maintain accurate records of all ticket sales and transaction details for auditing purposes.

- **Coordination with Airlines:** Communicate with airlines to gather information or resolve any issues faced by customers during the booking process.

**Required Skills and Expectations:**

- Good communication skills: Ability to clearly convey information and assist customers effectively.

- Basic computer knowledge: Familiarity with using computer systems and booking software will be beneficial.

- Attention to detail: Ensure accuracy in ticketing and documentation to minimize errors.

- Customer-oriented attitude: A commitment to providing high-quality service and support to clients.

- Team player: Willingness to collaborate with colleagues and contribute to a positive work environment.

- Basic understanding of travel industry: Prior knowledge of airline operations or ticketing processes can be an advantage, even if you are a fresh graduate.
  • Experience

    0 - 1 Years

  • No. of Openings

    77

  • Education

    10th Pass

  • Role

    Air Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Laptop, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab

  • Face Interview Location

    kolkata

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