As an Air Ticketing Executive, your role will involve assisting customers in booking and managing their flight reservations. You will be responsible for providing excellent service while ensuring accurate ticketing processes.
Key Responsibilities:
- Flight Booking: Assist customers in searching for and booking flights based on their preferences and needs.
- Ticket Modifications: Help clients modify reservations when necessary, including changes in date, time, or destination.
- Customer Service: Address customer inquiries and provide timely assistance regarding flight details and ticketing issues.
- Payment Processing: Handle payment transactions securely and ensure proper billing for ticket purchases.
- Documentation: Maintain accurate records of all ticket sales and transaction details for auditing purposes.
- Coordination with Airlines: Communicate with airlines to gather information or resolve any issues faced by customers during the booking process.
Required Skills and Expectations:
- Good communication skills: Ability to clearly convey information and assist customers effectively.
- Basic computer knowledge: Familiarity with using computer systems and booking software will be beneficial.
- Attention to detail: Ensure accuracy in ticketing and documentation to minimize errors.
- Customer-oriented attitude: A commitment to providing high-quality service and support to clients.
- Team player: Willingness to collaborate with colleagues and contribute to a positive work environment.
- Basic understanding of travel industry: Prior knowledge of airline operations or ticketing processes can be an advantage, even if you are a fresh graduate.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Laptop, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata