As an Air Ticketing Executive, your role will involve assisting customers in booking and managing their flight reservations. You will be responsible for providing excellent service while ensuring accurate ticketing processes.
**Key Responsibilities:**
- **Flight Booking:** Assist customers in searching for and booking flights based on their preferences and needs.
- **Ticket Modifications:** Help clients modify reservations when necessary, including changes in date, time, or destination.
- **Customer Service:** Address customer inquiries and provide timely assistance regarding flight details and ticketing issues.
- **Payment Processing:** Handle payment transactions securely and ensure proper billing for ticket purchases.
- **Documentation:** Maintain accurate records of all ticket sales and transaction details for auditing purposes.
- **Coordination with Airlines:** Communicate with airlines to gather information or resolve any issues faced by customers during the booking process.
**Required Skills and Expectations:**
- Good communication skills: Ability to clearly convey information and assist customers effectively.
- Basic computer knowledge: Familiarity with using computer systems and booking software will be beneficial.
- Attention to detail: Ensure accuracy in ticketing and documentation to minimize errors.
- Customer-oriented attitude: A commitment to providing high-quality service and support to clients.
- Team player: Willingness to collaborate with colleagues and contribute to a positive work environment.
- Basic understanding of travel industry: Prior knowledge of airline operations or ticketing processes can be an advantage, even if you are a fresh graduate.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Laptop, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata