As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs by handling ticket bookings and providing excellent service. This position is suitable for candidates with minimal experience, making it a great entry-level opportunity for those interested in the travel industry.
**Key Responsibilities:**
- **Ticket Reservations:** Handle ticket bookings for flights, ensuring accuracy and proper documentation to meet customer requirements.
- **Customer Service:** Engage with customers to answer their queries, provide travel information, and assist in resolving issues related to bookings.
- **Itinerary Management:** Create travel itineraries for customers, taking into account their preferences and budget.
- **Payment Processing:** Facilitate payment transactions for ticket purchases, ensuring secure and smooth processes for customers.
- **Updates and Changes:** Manage modifications or cancellations of bookings efficiently, keeping customers informed of changes and any relevant policies.
- **Collaboration with Airlines:** Communicate with various airlines to confirm ticket availability and resolve any discrepancies in bookings.
**Required Skills and Expectations:**
Candidates should have a basic understanding of travel operations and airline booking processes. Strong communication skills are essential to effectively interact with customers and colleagues. Attention to detail is necessary to manage bookings accurately and efficiently. The ability to work under pressure and remain organized in a fast-paced environment is expected. Familiarity with computer systems and software related to ticketing is a plus but not mandatory for freshers. A positive attitude and willingness to learn will contribute to your success in this role.
Experience
0 - 1 Years
No. of Openings
32
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata