We are seeking an Air Ticketing Executive to join our team in Purulia. This entry-level position is perfect for individuals looking to start their career in the travel industry. The role involves assisting customers with flight bookings and providing exceptional service.
Key Responsibilities:
- **Flight Booking**: Assist customers in booking domestic and international flights, ensuring accurate details such as dates and passenger information.
- **Customer Support**: Respond to customer inquiries regarding ticketing, pricing, and flight schedules promptly and professionally.
- **Reservation Management**: Manage and update customer reservations in the system, ensuring all changes are recorded accurately.
- **Documentation Handling**: Prepare necessary travel documents, including tickets and itineraries, and guide customers on travel policies and procedures.
- **Payment Processing**: Handle payment transactions securely and efficiently, ensuring receipts are issued and records are maintained.
Required Skills and Expectations:
Candidates should have strong communication skills and be customer-focused to effectively assist clients. Attention to detail is crucial when managing bookings and documents. Basic computer knowledge is required to navigate ticketing systems and process transactions. A positive attitude and willingness to learn will help in adapting to a dynamic work environment. Although prior experience is not mandatory, enthusiasm for the travel industry and a commitment to delivering great service are essential.