Air Ticketing Executive Fresher

As an Air Ticketing Executive, you will play a vital role in managing and coordinating ticket reservations for our customers. Your primary responsibilities will include:

- **Booking and issuing tickets:** You will assist customers in booking air tickets and ensure that all details are accurately recorded and confirmed.

- **Handling customer inquiries:** Respond to customer questions and provide information about flights, ticket prices, and general travel queries to ensure a satisfactory experience.

- **Managing cancellations and refunds:** Process cancellations and refund requests according to company policies while ensuring compliance with airline regulations.

- **Updating and managing databases:** Keep accurate records of bookings and customer information in the system, ensuring data is current and accessible for future reference.

- **Coordinating with airlines:** Liaise with various airline representatives to resolve booking issues and stay updated on flight schedules and availability.

- **Promoting travel deals:** Inform customers about ongoing promotions and packages that might be beneficial for their travel plans.

For this role, we expect candidates to possess the following skills:

- **Good communication skills:** You should be able to clearly convey information and provide excellent customer service both verbally and in writing.

- **Attention to detail:** Accuracy in booking and issuing tickets is crucial to avoid errors that could impact customer travel.

- **Basic computer skills:** Proficiency in using computers and common office software is essential for managing bookings and records efficiently.

- **Problem-solving abilities:** You should be able to quickly address and resolve customer issues or inquiries effectively.

- **Team player:** Collaboration with colleagues and external partners is key to ensuring a smooth booking process.

Candidates with a passion for travel and customer service are encouraged to apply, regardless of their previous experience.

• Experience

  0 - 1 Years

• No. of Openings

  95

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation, Two-way Cab