We are seeking a dedicated and motivated Air Ticketing Executive to join our team in Purnia. This position is ideal for candidates with little to no experience in the field but who possess a keen interest in travel and customer service. The role requires a strong commitment to assisting customers with their travel needs.
**Key Responsibilities:**
- **Booking Air Tickets**: You will assist customers in reserving and purchasing air tickets, ensuring they select the best options based on their travel preferences and budget.
- **Customer Service Support**: Provide exceptional service to clients by answering inquiries about flights, baggage policies, and travel-related questions, ensuring a smooth travel experience.
- **Ticket Modifications and Cancellations**: Handle requests for changes to existing bookings or cancellations, following company policies and procedures to ensure customer satisfaction.
- **Maintaining Records**: Keep accurate records of ticket sales and customer interactions to ensure all transactions and information are properly documented.
- **Coordinating with Airlines**: Collaborate with various airlines to obtain the latest information on schedules, fares, and promotions to provide clients with up-to-date options.
**Required Skills and Expectations:**
- A minimum education level of 10th pass is essential for this role.
- Strong communication skills, both verbal and written, are necessary to interact effectively with customers and airline representatives.
- A basic understanding of computer systems and proficiency in using booking software will be beneficial.
- You should be detail-oriented and able to handle multiple tasks efficiently while maintaining accuracy.
- A passion for travel and a desire to help people plan their journeys will make you a great fit for our team.
Experience
0 - 1 Years
No. of Openings
87
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata