Hiring Freshers || Air Ticketing Executive

As an Air Ticketing Executive based in Patna, you will play a critical role in assisting customers with their travel needs. You will handle ticket bookings, customer inquiries, and provide support throughout the travel process.

**Key Responsibilities:**

- **Handle Ticket Bookings:** You will be responsible for booking air tickets for customers based on their travel requirements, ensuring accuracy and efficiency in the booking process.

- **Respond to Customer Inquiries:** Engage with customers over the phone and in-person to answer questions about flight schedules, prices, and travel policies.

- **Issue Tickets:** After booking, you will issue electronic tickets and confirm details with customers, ensuring they have all necessary flight information.

- **Manage Changes and Cancellations:** Assist customers with modifying or canceling bookings, providing guidance on available options and applicable fees.

- **Keep Records:** Maintain accurate records of ticket bookings and transactions, ensuring all information is updated in the system for future reference.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential to effectively engage with customers and provide clear information.

- **Attention to Detail:** A keen eye for detail is necessary to ensure accurate ticketing and to avoid errors in bookings.

- **Customer Service Orientation:** A friendly and helpful attitude is crucial as you will interact with diverse customers, addressing their concerns promptly.

- **Basic Computer Skills:** Familiarity with computer systems and booking software will help you perform your duties efficiently.

- **Willingness to Learn:** As this position is suitable for those with 0 to 1 year of experience, eagerness to learn and grow in the travel industry is expected.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata