Freshers & Experience || Full Time || Air Ticketing Executive

Flyhie Aviation

0 - 2 Years
99 Openings
2.5 - 4.5 Lac/Yr
Posted today
Face-to-Face interview
Patna

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are looking for a detail-oriented Air Ticketing Executive to join our team in Patna. This role involves managing air travel bookings and ensuring a smooth travel experience for our customers.

**Key Responsibilities:**

- **Manage Flight Bookings:** Handle customer requests for flight reservations, ensuring accuracy in ticketing and processing.

- **Provide Customer Support:** Assist customers with inquiries about flight schedules, pricing, and ticket changes, offering excellent service throughout the process.

- **Issue Tickets:** Generate and issue electronic tickets for confirmed bookings, ensuring that all information is correct and up to date.

- **Handle Cancellations and Changes:** Process ticket cancellations and modifications as requested by customers, following company policies and procedures.

- **Maintain Records:** Keep accurate records of bookings and transactions, ensuring that all data is up-to-date and organized for reporting purposes.

- **Coordinate with Airlines:** Liaise with airlines to confirm bookings and resolve any issues that may arise, securing the best options for customers.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to interact effectively with customers and colleagues. A basic understanding of ticketing systems is preferred but not mandatory. Candidates need to be detail-oriented and organized, with the ability to multitask in a fast-paced environment. A positive attitude and a willingness to learn are essential, especially for those with limited experience. Proficiency in using computers and handling basic office software is expected as part of the day-to-day operations.