- responsible for booking air tickets for customers: the air ticketing executive will be in charge of coordinating with airlines to book tickets for customers based on their preferences and budget.
- handling ground management tasks at the airport: the individual will be responsible for managing ground operations at the airport, ensuring smooth check-ins, boarding procedures, and baggage handling.
- assisting ground staff with passenger services: the air ticketing executive will provide support to ground staff in handling passenger queries, resolving issues, and ensuring a pleasant travel experience.
- managing air cargo bookings and operations: the individual will be required to coordinate air cargo shipments, handle paperwork, and ensure timely delivery of cargo to the designated destinations.
required skills and expectations:
- strong communication skills: the candidate should have excellent verbal and written communication skills to interact effectively with customers and airline personnel.
- attention to detail: a keen eye for detail is essential to ensure accurate booking of tickets and handling of cargo.
- basic computer skills: proficiency in using computer systems and online booking platforms is necessary for this role.
- customer service orientation: the ability to provide excellent customer service and resolve issues in a professional manner is critical for this position.