As an Air Ticketing Executive, you will play a crucial role in the travel industry, helping customers with their flight bookings and ensuring a smooth travel experience.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking process for airline tickets, ensuring accuracy in passenger details and travel itineraries.
- **Customer Assistance:** Provide assistance to customers by answering queries related to flight schedules, fares, and travel restrictions.
- **Reservation Management:** Manage and maintain the reservation system, updating any changes in flight schedules or passenger details.
- **Payment Processing:** Process ticket payments securely and efficiently, ensuring all transactions are completed correctly.
- **Issue Resolution:** Address any issues or complaints related to ticket bookings or cancellations promptly and professionally.
- **Documentation:** Ensure all necessary travel documents are prepared and sent to customers in a timely manner.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and colleagues effectively.
- **Attention to Detail:** Ability to pay close attention to details when entering passenger information and managing bookings to prevent errors.
- **Customer Service Orientation:** A friendly and helpful attitude towards customers, with a focus on providing excellent service.
- **Basic Computer Skills:** Familiarity with computer systems and software used in ticket booking and reservation management.
- **Flexibility:** Willingness to work in a dynamic environment and handle varying work hours, depending on customer needs.
This is a full-time position based in our Kolkata office, ideal for freshers looking to start their career in the travel industry.
Experience
Fresher
No. of Openings
88
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab