- responsible for booking and issuing air tickets for customers: the air ticketing executive will be in charge of handling ticket reservations, issuing flight tickets, and providing customers with travel information related to their bookings.
- assisting customers with their travel inquiries: the candidate will need to have excellent communication skills to effectively assist customers with their travel inquiries, provide booking details, and address any concerns or issues they may have.
- coordinating with airlines for ticket availability and pricing: the air ticketing executive will need to collaborate with various airlines to check for ticket availability, pricing, and other related information to ensure smooth booking processes for customers.
- keeping updated on airline rules and regulations: it is essential for the candidate to stay informed about airline rules, regulations, and policies to provide accurate information to customers and avoid any booking errors or issues.
- handling changes or cancellations in bookings: the candidate should be able to efficiently manage changes or cancellations in bookings, assist customers in rebooking flights, and process refunds if necessary.
skills and expectations:
- strong communication skills to interact effectively with customers and airline representatives.
- attention to detail to accurately process bookings and handle customer inquiries.
- good organizational skills to manage bookings efficiently and handle multiple tasks simultaneously.
- ability to work under pressure and meet tight deadlines in a fast-paced environment.
- basic computer literacy to navigate booking systems and software effectively.