As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with booking their flights and providing them with a smooth travel experience.
- **Flight Booking:** Handle customer requests for flight reservations and process ticket bookings accurately and efficiently.
- **Customer Assistance:** Provide assistance to clients by answering their queries related to flights, layovers, and travel policies.
- **Ticketing Transactions:** Manage ticket issuance for domestic and international flights while ensuring compliance with airline policies and procedures.
- **Payment Processing:** Responsible for processing payments, including handling credit card transactions and issuing invoices.
- **Coordination with Airlines:** Communicate and coordinate with various airlines to obtain the necessary information, such as flight schedules and special offers.
- **Problem-Solving:** Address and resolve any issues or concerns that customers may have regarding their travel plans promptly.
- **Record Keeping:** Maintain accurate records of all bookings and transactions to ensure proper documentation and facilitate future reference.
To succeed in this role, you should possess good communication skills and be detail-oriented. A customer-friendly attitude is essential, as you will be dealing with clients on a daily basis. Basic knowledge of air travel regulations and ticketing systems will be an advantage, although training will be provided. A positive demeanor, the ability to work in a team, and a willingness to learn are also important for your growth in this position.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata