We are seeking an Air Ticketing Executive to join our team in Hooghly. This full-time, office-based position requires 0 to 1 year of experience, and candidates should have at least completed their 10th grade.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of air tickets for customers by understanding their travel needs and preferences, ensuring a smooth booking experience.
- **Customer Support:** Provide assistance to customers before, during, and after ticket purchase by answering their queries and resolving any issues related to their bookings.
- **Fare Calculation:** Accurately calculate ticket fares, fees, and taxes to provide customers with clear and precise pricing information.
- **Reservation Systems:** Utilize flight reservation systems and platforms to check flight availability and manage bookings effectively.
- **Documentation:** Ensure that all ticketing and travel documentation is completed accurately, including issuing e-tickets and managing customer itineraries.
- **Follow-Up:** Maintain communication with customers regarding their bookings, including changes or cancellations, to enhance customer satisfaction.
**Required Skills and Expectations:**
- Strong communication skills are essential for interacting effectively with customers and understanding their requirements.
- Basic knowledge of air travel and ticketing processes is a plus, but not mandatory; we provide training.
- Attention to detail is crucial for accuracy in bookings and documentation.
- A positive attitude and willingness to assist customers, contributing to a friendly and professional work environment.
- Good organizational skills to manage multiple tasks efficiently and meet deadlines.
Candidates with a proactive approach and a passion for customer service are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
KOLKATA