As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel plans. Your main tasks will include booking flights, providing information about fares, and ensuring a smooth experience for travelers.
**Key Responsibilities:**
- **Flight Booking:** You will be responsible for booking domestic and international flights for customers, ensuring they get the best options available. Accuracy in entering details is crucial.
- **Ticket Issuing:** After confirming bookings, you will generate and issue tickets, checking that all travel information is correct.
- **Customer Assistance:** You will assist customers with inquiries about flight schedules, fare changes, and policies, ensuring they receive clear and timely information.
- **Handling Payments:** You must process payments securely and efficiently, understanding various payment methods accepted in the travel industry.
- **Problem Resolution:** If customers encounter issues such as cancellations or itinerary changes, you will help resolve these problems efficiently, providing suitable alternatives.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and understanding their needs.
- **Attention to Detail:** You should pay close attention to details to avoid errors in bookings and ticket issuance.
- **Customer Service Orientation:** A friendly and helpful attitude is necessary to provide an excellent experience for all travelers.
- **Basic Computer Skills:** Knowledge of computer operations and basic software applications will help you in managing bookings and documentation.
- **Ability to Work Under Pressure:** You should be able to work effectively in a fast-paced environment, especially during busy travel seasons.
The position is suitable for freshers who have completed at least the 10th grade and are eager to start their career in the travel industry.
Experience
Fresher
No. of Openings
53
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata