Air Ticketing Executive Fresher

We are looking for an Air Ticketing Executive to join our team in Durgapur. This is an exciting opportunity for individuals who are passionate about travel and customer service.

**Key Responsibilities:**

- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring accuracy and adherence to airline regulations.

- **Customer Assistance:** Provide support to customers by answering queries regarding flight options, schedules, and prices in a timely manner.

- **System Management:** Utilize ticketing software to maintain records and updates related to bookings and cancellations.

- **Payment Processing:** Assist customers in processing payments for their tickets, ensuring all transactions are secure and accurate.

- **Coordination with Airlines:** Communicate with various airlines to resolve issues and gather the latest information on flights and fares.

- **Customer Feedback:** Gather feedback from customers post-travel to enhance service quality and address any concerns.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and airlines effectively.

- **Attention to Detail:** Accuracy is crucial in ticketing, and attention to detail will help prevent errors in bookings.

- **Problem-Solving Abilities:** Ability to solve issues efficiently, whether they involve customer inquiries or ticketing discrepancies.

- **Basic Computer Skills:** Familiarity with computer systems and ticketing software is necessary; training will be provided for specific applications.

- **Team Player:** Work cooperatively with colleagues to create a positive work environment and ensure customer satisfaction.

This position is ideal for candidates with little to no experience who are eager to learn and grow in the travel industry.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata