Hiring Fresher - Air Ticketing Executive - Durgapur

Flyhie Aviation

0 - 1 Years
30 Openings
2.8 - 6.0 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Durgapur

Key Skills

Airport Operation Air Hostess

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Job Description

- Key Responsibilities:

1. Issue air tickets: The primary duty of an Air Ticketing Executive is to issue airline tickets to customers based on their travel requirements and preferences.

2. Provide booking information: They must be able to provide customers with information on flight schedules, availability, fares, and any other details related to bookings.

3. Handle reservations: The executive is responsible for managing reservations, including making changes or cancellations as per customer requests.

4. Coordinate with airlines: They need to communicate with airlines to obtain necessary information, update bookings, and resolve any issues that may arise during the booking process.

5. Assist customers: Air Ticketing Executives are expected to assist customers with queries, concerns, and provide excellent customer service throughout the booking process.

- Required Skills and Expectations:

1. Strong communication skills: The candidate should have excellent verbal and written communication skills to interact with customers and airline representatives effectively.

2. Attention to detail: It is essential to pay close attention to details when issuing tickets, handling reservations, and ensuring accuracy in bookings.

3. Basic computer skills: Proficiency in using computer systems and booking software is necessary for this role.

4. Customer-oriented approach: The ideal candidate should be customer-focused, patient, and able to provide exceptional service to ensure customer satisfaction.

5. Ability to work under pressure: Air ticketing can be a fast-paced environment, so the candidate should be able to work efficiently under pressure and meet deadlines.