Openings For Air Ticketing Executive || Freshers & Experienced

Flyhie Aviation

0 - 1 Years
99 Openings
2.3 - 4.0 Lac/Yr
Posted today
Face-to-Face interview
Darjeeling

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight bookings. This position requires attention to detail and good communication skills.

**Key Responsibilities:**

- **Flight Bookings:** Manage and process flight reservations according to customer preferences, helping them select the best options for their travel needs.

- **Ticket Issuance:** Issue tickets once bookings are confirmed, ensuring all information is accurate to prevent issues during travel.

- **Customer Assistance:** Provide support to customers with inquiries regarding flight schedules, cancellations, and changes, maintaining high levels of service.

- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring all financial details are correctly processed.

- **Problem Resolution:** Address any issues or complaints from customers regarding their bookings, working promptly to find effective solutions.

- **Record Keeping:** Maintain organized records of all transactions and customer interactions for future reference and compliance.

**Required Skills and Expectations:**

The ideal candidate should have a minimum educational qualification of passing the 10th grade. Previous experience in ticketing is not mandatory, but a keen interest in the travel sector is preferred. Strong communication skills are essential, allowing you to interact clearly and effectively with customers. Attention to detail is crucial to avoid errors in bookings and documentation. A basic understanding of computer systems is expected, as you will be using various ticketing software. You should be a team player, ready to collaborate with colleagues to enhance customer satisfaction.