We are seeking an enthusiastic Air Ticketing Executive to join our team in Darjeeling. This entry-level position is ideal for individuals with a passion for travel and customer service.
Key Responsibilities:
- **Ticket Reservations**: Handle customer inquiries and assist with booking air tickets efficiently, ensuring all details are correct and according to customer preferences.
- **Customer Support**: Provide high-quality support to customers, answering questions about flight options, pricing, and travel regulations, ensuring a positive experience.
- **Database Management**: Maintain and update customer records and flight schedules in the system, ensuring all information is accurate and up to date.
- **Payment Processing**: Assist customers in processing payments for their bookings, providing clear explanations of payment methods and refund policies.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and ideally possess a keen interest in the travel industry. Strong communication skills, both verbal and written, are essential to effectively address customer needs. Basic computer proficiency is necessary to manage bookings and support inquiries. Attention to detail is critical in ensuring accurate ticketing and managing customer information. A proactive and friendly attitude will help in providing exceptional customer service. You should be comfortable working in a fast-paced environment and capable of juggling multiple tasks effectively. No prior experience is needed, making this an excellent opportunity for recent school graduates.
Experience
0 - 1 Years
No. of Openings
70
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata