We are looking for an Air Ticketing Executive to join our team in Bhubaneswar. In this role, you will be responsible for assisting customers with air travel arrangements and providing excellent service. This position is suitable for candidates who have recently completed their education and have a passion for travel.
**Key Responsibilities:**
- **Booking Air Tickets:** You will handle the booking of flights for customers based on their preferences and requirements, ensuring accurate and efficient ticket issuance.
- **Customer Support:** You will assist customers by answering their queries related to flight schedules, prices, and travel procedures, providing information in a friendly and helpful manner.
- **Ticket Modifications:** You will manage changes to bookings, including rescheduling and cancellations, ensuring that customers are informed of any fees or policies that apply.
- **Payment Processing:** You will process payments for flight tickets and ensure that all financial transactions are recorded accurately in the system.
- **Maintaining Records:** You will keep meticulous records of bookings, transactions, and customer interactions for future reference and to ensure excellent service.
**Required Skills and Expectations:**
Candidates should have a minimum education level of 10th grade. Although prior experience in the travel industry is not necessary, a willingness to learn and adapt quickly is essential. Strong communication skills, both verbal and written, are vital for interacting with customers. Attention to detail is crucial for ensuring accurate bookings and payments. Additionally, the ability to work collaboratively in a team and handle pressure during busy periods will contribute to your success in this role.
Experience
0 - 1 Years
No. of Openings
83
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA