We are seeking an Air Ticketing Executive in Bhubaneswar, India, for a full-time office-based position. The ideal candidate will support travel needs by effectively managing ticket reservations and customer inquiries.
Key Responsibilities:
- **Ticket Reservations**: Handle customer requests for flight bookings by using reservation systems to ensure accuracy and efficiency in ticketing.
- **Customer Service**: Provide excellent support to clients by answering queries related to flights, schedules, and fares, enhancing overall customer satisfaction.
- **Documentation**: Prepare and manage all necessary travel documents, ensuring compliance with regulations and internal standards.
- **Problem Resolution**: Address any issues or changes in travel plans, offering suitable alternatives and revisions to clients to meet their needs promptly.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact confidently with customers and team members. A good understanding of