Freshers For Air Ticketing Executive - Asansol

As an Air Ticketing Executive, you will play a crucial role in ensuring customers have a smooth and enjoyable booking experience. Your main tasks will include:

- Booking Air Tickets: You will assist customers in selecting and booking their flights based on their preferences, ensuring all details are accurate.

- Customer Service: Providing excellent service is essential. You'll address customer inquiries, resolve issues, and offer advice on travel options.

- Handling Payments: You will process payments for ticket purchases, ensuring all transactions are completed smoothly and securely.

- Ticket Modifications: If customers need to change or cancel their bookings, you will manage these requests efficiently, following airline policies.

- Keeping Updated on Promotions: Staying informed about current promotions and offers will help you provide customers with the best options available.

- Maintaining Records: You will need to maintain accurate records of bookings and transactions for future reference.

To excel in this role, you should possess:

- Strong Communication Skills: Clear and effective communication is vital when interacting with customers and colleagues.

- Attention to Detail: Ensuring accuracy in bookings and transactions is crucial to avoid mistakes.

- Basic Computer Knowledge: Familiarity with ticketing software and general computer operations is necessary for performing your duties.

- Problem-Solving Ability: You should be able to think quickly and resolve customer issues as they arise.

- Team Player Attitude: Working collaboratively with your colleagues will help create a positive work environment.

This role is suited for candidates with a passion for travel and customer service, even if you have limited experience.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata