Freshers For Air Ticketing Executive - Asansol

As an Air Ticketing Executive, you will play a crucial role in ensuring customers have a smooth and enjoyable booking experience. Your main tasks will include:

- **Booking Air Tickets**: You will assist customers in selecting and booking their flights based on their preferences, ensuring all details are accurate.

- **Customer Service**: Providing excellent service is essential. You'll address customer inquiries, resolve issues, and offer advice on travel options.

- **Handling Payments**: You will process payments for ticket purchases, ensuring all transactions are completed smoothly and securely.

- **Ticket Modifications**: If customers need to change or cancel their bookings, you will manage these requests efficiently, following airline policies.

- **Keeping Updated on Promotions**: Staying informed about current promotions and offers will help you provide customers with the best options available.

- **Maintaining Records**: You will need to maintain accurate records of bookings and transactions for future reference.

To excel in this role, you should possess:

- **Strong Communication Skills**: Clear and effective communication is vital when interacting with customers and colleagues.

- **Attention to Detail**: Ensuring accuracy in bookings and transactions is crucial to avoid mistakes.

- **Basic Computer Knowledge**: Familiarity with ticketing software and general computer operations is necessary for performing your duties.

- **Problem-Solving Ability**: You should be able to think quickly and resolve customer issues as they arise.

- **Team Player Attitude**: Working collaboratively with your colleagues will help create a positive work environment.

This role is suited for candidates with a passion for travel and customer service, even if you have limited experience.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata