As an Air Ticketing Executive, you will play a crucial role in ensuring a smooth travel experience for customers. Your primary responsibilities will include:
- **Ticket Booking**: Handle the booking of air tickets for customers, ensuring accuracy and efficiency in the process.
- **Customer Assistance**: Provide excellent customer service by addressing inquiries and offering solutions related to flight bookings, changes, and cancellations.
- **Fare Quotation**: Offer competitive fare quotes to customers, ensuring they receive the best options available based on their travel requirements.
- **Coordination with Airlines**: Liaise effectively with airline partners to confirm bookings, make necessary adjustments, and resolve any issues that may arise.
- **Documentation**: Manage documentation related to ticketing and travel to ensure compliance with airline policies and regulations.
- **Record Keeping**: Maintain organized records of all ticket bookings, changes, and cancellations for future reference and reporting.
To excel in this role, candidates should possess the following skills and expectations:
- **Customer Service Orientation**: A strong commitment to providing excellent service to customers and resolving their queries effectively.
- **Communication Skills**: Clear and effective verbal and written communication skills are essential for customer interactions and collaboration with team members.
- **Attention to Detail**: Ability to work with precision to avoid errors in ticket bookings and ensure customer satisfaction.
- **Basic Computer Skills**: Familiarity with computer applications and ticketing software is a plus, although training will be provided to enhance skills.
- **Teamwork**: Willingness to work collaboratively within a team and contribute to a positive work environment.
Experience
0 - 1 Years
No. of Openings
58
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata