As an Air Ticketing Executive based in Asansol, you will be responsible for managing ticketing operations for air travel. This role requires a detail-oriented individual with excellent communication skills and a passion for customer service.
Key Responsibilities:
1. **Ticket Booking:** You will assist customers in booking domestic and international flights, ensuring accuracy in the reservation details and payment processing.
2. **Customer Support:** Address customer inquiries regarding flight schedules, fares, and travel regulations while providing exceptional service to ensure a positive experience.
3. **Issue Resolution:** Handle any issues that arise, such as cancellations or changes to bookings, by providing solutions in a timely and efficient manner.
4. **Documentation:** Maintain accurate records of tickets issued, payments received, and customer communications to ensure compliance and facilitate smooth operations.
5. **Coordination:** Work closely with airlines and travel agencies to stay updated on ticketing policies, promotions, and availability of seats.
Required Skills and Expectations:
Candidates should have at least one year of experience in air ticketing or a related field and must have completed the 10th grade. Strong communication skills, both verbal and written, are essential to effectively assist customers and collaborate with team members. Attention to detail is crucial for ensuring accuracy in bookings and handling customer requests. Proficiency in using computer systems and ticketing software is also expected. A passion for travel and knowledge of different destinations will be an advantage in providing personalized service.
Experience
1 Years
No. of Openings
47
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata