As an Air Ticketing Executive, you will be responsible for assisting customers with booking air tickets and providing exceptional service. Your role is vital in ensuring that travel arrangements run smoothly and efficiently.
**Key Responsibilities:**
- **Booking Air Tickets:** Assist customers in selecting and booking flights based on their travel needs, ensuring that all details are accurate and confirmed.
- **Customer Service:** Provide excellent service by addressing customer inquiries, resolving issues, and offering travel advice to enhance their experience.
- **Reservation Management:** Maintain and update flight reservations to reflect changes, cancellations, or special requests conveyed by customers.
- **Documentation:** Ensure all necessary documentation is completed accurately for ticket issuance, refunds, and changes, preventing delays or misunderstandings.
- **Payment Processing:** Handle the processing of payments for ticket bookings, ensuring transactions are completed securely and efficiently.
- **Market Knowledge:** Stay informed about the latest airline schedules, travel regulations, and promotions to provide customers with the best options available.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial to minimize errors in bookings and documentation. A basic understanding of computer systems and reservation software is essential, along with the ability to learn quickly. Candidates are expected to be organized and work well under pressure, balancing multiple tasks and time-sensitive requests. A positive attitude and commitment to customer satisfaction will help you succeed in this role.
Experience
0 - 6 Years
No. of Openings
54
Education
12th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Goa