Air Ticketing Executive || Freshers & Experienced

As an Air Ticketing Executive, you will be responsible for facilitating the booking of airline tickets for customers. This role requires attention to detail and excellent customer service skills. You will work in an office environment in Kolkata.

**Key Responsibilities:**

- **Booking and Ticketing:** Handle customer requests for airline tickets by using booking systems to ensure accuracy and efficiency in reservations.

- **Customer Service:** Assist customers by providing information about flight schedules, fares, and any other travel-related inquiries, ensuring a positive experience.

- **Managing Changes:** Make necessary changes to bookings as requested by customers, including cancellations, re-bookings, and special requests, while adhering to airline policies.

- **Payment Processing:** Handle payments securely and accurately, ensuring that all transactions are processed in accordance with company procedures.

- **Documentation:** Prepare and manage necessary documentation for ticketing and booking confirmations, ensuring compliance with regulations and policies.

- **Coordination with Airlines:** Communicate with airlines regarding issues such as flight changes, cancellations, and customer service concerns to ensure customer satisfaction.

**Required Skills and Expectations:**

- Strong communication skills are essential to interact effectively with customers and airline representatives.

- Attention to detail is critical to manage bookings accurately and avoid errors.

- Basic knowledge of travel and airline procedures is preferred but not required for candidates with a willingness to learn.

- A positive attitude and ability to work in a team-oriented environment are important for fostering good relationships with colleagues and clients.

- Must be willing to work full time in an office setting and adapt to varying work demands.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  KOLKATA