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The Air Ticketing Executive will assist customers with booking flights and managing their travel needs. This position is ideal for individuals eager to start a career in the travel industry and will involve working in an office setting in Murshidabad, India.
Key Responsibilities:
- **Flight Booking**: Handle customer inquiries and assist in booking domestic and international flights based on customer preferences and budgets. Ensure accurate data entry while processing bookings.
- **Customer Support**: Provide information about flight schedules, prices, and availability. Address any customer concerns or issues promptly and professionally.
- **Documentation**: Prepare and manage necessary travel documents, including tickets and itineraries. Ensure that all bookings comply with airline regulations and company policies.
- **Payment Processing**: Manage payment transactions related to ticket sales. Ensure accurate billing and handle any discrepancies or refunds as needed.
- **Coordination with Airlines**: Communicate with airlines to resolve any booking issues and stay updated on flight changes or cancellations.
Required Skills and Expectations:
Candidates should possess basic computer skills and familiarity with booking systems. Good communication skills in English and local languages are essential for customer interactions. A basic understanding of the travel industry is a plus, but not mandatory. Candidate must be detail-oriented, organized, and able to work in a fast-paced environment. A commitment to providing excellent customer service is crucial for success in this role.
Experience
0 - 1 Years
No. of Openings
30
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata