We are seeking an enthusiastic Air Ticketing Associate in Munger, Bihar. This role is ideal for freshers who are keen to start their career in the travel industry and are dedicated to excellent customer service.
The key responsibilities include:
1. **Booking Tickets**: Assisting customers in booking airline tickets by providing accurate information on flight schedules, prices, and availability.
2. **Customer Support**: Addressing customer queries and concerns regarding flight bookings through phone, email, or in-person visits, ensuring satisfaction with every interaction.
3. **Record Maintenance**: Keeping accurate records of all transactions and customer interactions to maintain an organized system for future reference.
4. **Payment Processing**: Handling payment transactions securely and ensuring correct processing of ticket purchases.
5. **Updates and Changes**: Managing booking modifications or cancellations by understanding customer needs and providing suitable alternatives.
Required skills and expectations include:
- A positive attitude and willingness to learn are essential for this entry-level position.
- Strong communication skills are necessary to effectively engage with customers and assist them professionally.
- Basic computer skills for handling booking systems and maintaining records are required.
- Attention to detail is crucial to prevent errors in bookings and customer information.
Candidates should be motivated, able to work collaboratively in a team, and eager to develop their skills in a fast-paced environment.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata