As an Air Ticketing Associate, you will play a vital role in assisting customers with their travel needs by booking air tickets and providing excellent service. This position is suitable for entry-level candidates who are eager to learn.
Key Responsibilities:
- **Ticket Booking**: You will be responsible for booking air tickets according to customer requests, ensuring accuracy in details like dates, destinations, and passenger information.
- **Customer Assistance**: You will assist customers by answering their queries about flight schedules, fares, and any travel-related information, helping them make informed decisions.
- **Documentation**: You will maintain accurate records of all ticket bookings and customer interactions, ensuring data is up to date and organized for future reference.
- **Problem Resolution**: When travel issues arise, such as cancellations or rescheduling, you will work with customers to find suitable solutions and make necessary adjustments to their bookings.
Required Skills and Expectations:
Applicants should possess good communication skills, enabling them to interact effectively with customers and colleagues. A basic understanding of computer systems and ticketing software is essential. Attention to detail is crucial, as mistakes can lead to significant travel inconveniences. A customer-focused attitude and the ability to handle stress during peak hours are important for success in this role. Candidates should be able to work well in a team environment while being adaptable and eager to learn.
Experience
0 - 1 Years
No. of Openings
71
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation