Air Ticketing Agent Jobs For Freshers - Siliguri

Flyhie Aviation

0 - 1 Years
70 Openings
3.0 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
Siliguri

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills

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Job Description

As an Air Ticketing Associate, you will play a crucial role in the travel industry by assisting customers with their travel arrangements. Your primary responsibility will be to provide accurate information and support related to air ticket bookings.

**Key Responsibilities:**

- **Booking Air Tickets:** You will handle customer requests for air travel by booking tickets through various airline systems, ensuring all details are accurate.

- **Customer Support:** Assist customers with inquiries regarding ticket prices, travel regulations, and itinerary changes, while offering solutions to their travel needs.

- **Managing Payments:** Ensure that all transactions are processed accurately and maintain records of completed bookings and payments.

- **Resolving Issues:** Address any issues that arise during the booking process, such as cancellations or changes to travel plans, efficiently and professionally.

- **Maintaining Records:** Keep detailed records of bookings and customer interactions to provide high-quality service and for compliance purposes.

**Required Skills and Expectations:**

- A minimum educational qualification of 10th pass is necessary for this role.

- Basic knowledge of air travel processes and ticketing systems is preferred but not mandatory, as on-the-job training will be provided.

- Strong communication skills are essential for interacting with customers, both verbally and in writing.

- Attention to detail is crucial for ensuring accuracy in bookings and customer information.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously is expected.

- A positive attitude and willingness to learn will contribute to your success in this role.