Air Ticketing Agent (Freshers) Hooghly

Flyhie Aviation

0 - 1 Years
36 Openings
3.0 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
Hooghly

Key Skills

Air Ticketing Basic Computer Skills

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Job Description

As an Air Ticketing Associate in Hooghly, you will play a key role in assisting clients with their travel plans. You will be responsible for managing flight reservations, interacting with customers, and providing them with the best travel options.

**Key Responsibilities:**

- **Flight Reservations:** Handle the booking of airline tickets by utilizing appropriate software, ensuring that all information is accurate and up-to-date.

- **Customer Interaction:** Communicate effectively with clients to understand their travel needs and provide necessary support regarding flight options.

- **Issuing Tickets:** Process and issue airline tickets following company procedures and guidelines, ensuring that all details match customer requests.

- **Problem Solving:** Address issues or changes in travel plans and provide solutions quickly to ensure customer satisfaction.

- **Record Keeping:** Maintain accurate records of all transactions and customer interactions to provide updates and track service quality.

**Required Skills and Expectations:**

Candidates should possess good communication and interpersonal skills to interact positively with clients. Attention to detail is essential to ensure accuracy in bookings and reservations. Basic computer skills are necessary for using reservation systems and managing customer data. A passion for travel and understanding of air travel processes will help in providing excellent service. Flexibility and the ability to work in a team are important, as you will be collaborating with colleagues to meet client needs efficiently. Being proactive and organized will also contribute to your success in this role.