Hiring Freshers || Air Ticketing Agent

As an Air Ticketing Associate, you will play a vital role in the airline industry by assisting customers with their travel needs. You will be responsible for booking air tickets, providing information about flights, and ensuring a smooth travel experience for passengers.

**Key Responsibilities:**

- **Booking Flights:** Assist customers in booking air tickets by finding the best options that match their travel requirements and preferences.

- **Customer Support:** Address customer inquiries regarding flights, schedules, and fares, providing accurate and timely information.

- **Ticket Changes and Cancellations:** Process changes or cancellations for customer tickets according to airline policies, ensuring all paperwork is correctly handled.

- **Payment Processing:** Handle payment transactions for ticket bookings and provide receipts to customers, ensuring the accuracy of financial records.

- **Updating Flight Information:** Keep customers informed about flight status, changes, and potential delays, contributing to a positive customer experience.

- **Coordination with Airlines:** Communicate and coordinate with airline companies to resolve any issues related to bookings and customer queries.

**Required Skills and Expectations:**

Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. Attention to detail is crucial for accurately processing bookings and ensuring compliance with airline regulations. Basic computer skills are required to manage booking systems and handle payments. A positive attitude and a willingness to learn in a fast-paced environment will help you thrive in this role. A minimum education level of 10th pass is required, and prior experience in customer service or ticketing, although not mandatory, will be an advantage.

• Experience

  0 - 2 Years

• No. of Openings

  29

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata