- Responsible for issuing air tickets for customers: As an Air Ticketing Associate, you will be in charge of booking and issuing air tickets for customers based on their preferences and requirements.
- Provide information on flight schedules and availability: You will need to assist customers by providing them with accurate information regarding flight schedules, availability, and other details related to their travel.
- Handle customer inquiries and resolve issues: It will be your responsibility to address customer inquiries, resolve any issues they may have related to their air travel bookings, and ensure customer satisfaction.
- Coordinate with airlines and travel agencies: You will need to work closely with airlines and travel agencies to ensure smooth coordination and timely processing of air ticket bookings.
- Maintain accurate records of transactions: As part of your role, you will be required to maintain accurate records of all air ticket bookings, payments, and other related transactions.
Required Skills and Expectations:
- Proficiency in basic computer skills: You should have a good grasp of basic computer skills to efficiently navigate booking systems, maintain records, and communicate with customers and airlines.
- Knowledge of air ticketing processes: A basic understanding of air ticketing processes and systems will be helpful in effectively carrying out your duties as an Air Ticketing Associate.
- Familiarity with the aviation industry: An interest in and knowledge of the aviation industry will be beneficial in providing accurate information and assistance to customers.