Air Ticketing Agent (Freshers) Kolkata

We are looking for an enthusiastic Air Ticketing Executive in Kolkata who will assist customers in booking and managing their flight tickets. This role is perfect for candidates with a passion for travel and customer service, even those with little to no experience.

Key Responsibilities:

- **Customer Interaction:** Engage with customers over the phone and in-person to understand their travel needs and assist them in booking flights.

- **Booking Management:** Use ticketing software to issue and modify airline tickets, ensuring accurate bookings and timely confirmations for customers.

- **Problem Solving:** Address and resolve inquiries or issues related to flight bookings, cancellations, and schedule changes in a professional manner.

- **Documentation:** Maintain accurate records of all transactions and customer interactions, ensuring compliance with company policies and industry regulations.

- **Team Collaboration:** Work closely with the sales team and other departments to ensure smooth operations and enhance customer satisfaction.

Required Skills and Expectations:

Candidates should possess good communication skills in English and local languages, along with a strong customer service orientation. Basic computer skills and familiarity with ticketing software are desirable, but training will be provided. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be committed to fostering a friendly and helpful atmosphere for all customers.

CONTACT - (shoubhik)

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata