Air Ticketing Agent || Freshers & Experienced

As an Air Ticketing Agent, you will play a crucial role in assisting customers with their travel needs. Your responsibilities will include the following:

- **Assisting Customers**: Help passengers find and select appropriate flights based on their preferences and budget, ensuring a smooth booking process.

- **Booking Air Tickets**: Use airline systems to book flight tickets, enter all necessary details accurately, and provide customers with their itinerary.

- **Managing Changes**: Handle requests for cancellations or changes to existing bookings, following the necessary procedures and ensuring customer satisfaction.

- **Providing Information**: Answer customer queries regarding flight schedules, prices, baggage allowances, and any other travel-related information.

- **Processing Payments**: Verify payments received for bookings and issue e-tickets or travel vouchers as required.

- **Maintaining Records**: Keep accurate records of transactions, customer interactions, and ticketing data to ensure proper tracking and reporting.

For this role, candidates should have a high school diploma as a minimum education requirement. A strong understanding of customer service principles is essential, alongside good communication skills to clearly convey information. Attention to detail is crucial for handling bookings accurately, while being adaptable to changing situations will aid in managing customer requests effectively. Basic computer skills and familiarity with ticketing software are preferred but not mandatory, as training will be provided. A positive attitude and a willingness to learn will greatly enhance your success in this position.

• Experience

  0 - 1 Years

• No. of Openings

  28

• Education

  12th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office