We are looking for an enthusiastic and detail-oriented Air Ticketing Agent to join our team in Siliguri. The ideal candidate will play a vital role in assisting customers with their travel needs, ensuring a smooth booking process from start to finish.
**Key Responsibilities:**
- **Book Flight Tickets:** Assist customers in choosing and booking flights that meet their travel requirements, providing options and recommendations based on preferences.
- **Provide Ticket Information:** Answer questions from customers about ticket availability, fares, and travel regulations, ensuring they have all necessary information for their journey.
- **Process Payments:** Handle transactions securely and efficiently, ensuring customers receive their tickets promptly after payment confirmation.
- **Manage Customer Queries:** Address any concerns or questions from customers regarding their bookings, changes, or cancellations, providing excellent service at all times.
- **Maintain Records:** Keep detailed records of bookings, transactions, and customer interactions to ensure accuracy and follow-up when necessary.
**Required Skills and Expectations:**
Candidates should have at least a pass in the 10th grade, with strong communication and interpersonal skills to interact effectively with customers. Attention to detail is essential for processing bookings accurately. Basic computer skills are required to operate booking systems and handle transactions. A positive attitude and a willingness to learn are crucial for success in this entry-level role. Experience is not mandatory, making this an excellent opportunity for recent graduates or individuals eager to start their careers in the travel industry.
Experience
0 - 1 Years
No. of Openings
37
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab