Hiring Freshers || Air Ticketing Agent

Flyhie Aviation

Fresher
30 Openings
2.8 - 5.0 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Siliguri

Key Skills

Air Cargo Airport Ticketing Airport Executive Airport Representative

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Job Description

As an Air Ticketing Agent, your primary role will involve assisting customers in booking flights and providing travel-related information. You will be the first point of contact for travelers, ensuring they have a smooth ticketing experience.

**Key Responsibilities:**

- **Booking Flights:** Assist customers in selecting and booking the most suitable flight options based on their preferences, budget, and schedule.

- **Issuing Tickets:** Process and issue electronic and paper tickets accurately while ensuring compliance with airline policies and procedures.

- **Customer Service:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the booking process.

- **Handling Payments:** Process payments for ticket bookings and maintain accurate records of transactions in the system.

- **Travel Information:** Offer information about destinations, flight schedules, and airline policies to help customers make informed travel choices.

- **Collaboration:** Work closely with airlines and other travel partners to stay updated on offers, promotions, and travel restrictions.

**Required Skills and Expectations:**

Candidates must be detail-oriented and possess strong communication skills to effectively interact with customers. A basic understanding of computers and reservation systems is essential, as you will be using software to manage bookings. Freshers are welcome, and a positive attitude towards learning new processes is highly valued. Punctuality, reliability, and the ability to work in a team environment are critical for success in this role. Being male is a requirement for this position.