Air Ticketing Agent Jobs For Freshers - Hooghly

Flyhie Aviation

Fresher
30 Openings
3.0 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Hooghly

Key Skills

Airport Ticketing Air Cargo Airport Ramp

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Job Description

We are seeking a dedicated Air Ticketing Agent to join our team in Hooghly. This role is ideal for freshers who have completed at least their 10th grade and are eager to start a career in the travel industry.

**Key Responsibilities:**

- **Book Air Tickets:** Handle customer requests for flight reservations and ensure accurate bookings according to their travel preferences.

- **Provide Customer Support:** Assist clients with inquiries related to ticket prices, flight schedules, and any changes to their bookings.

- **Issue Itineraries and Confirmations:** Generate and send booking confirmations and travel itineraries to clients, ensuring all information is clear and accurate.

- **Handle Payments:** Process payment transactions securely and efficiently while adhering to company policies.

- **Stay Updated on Travel Regulations:** Keep informed about airline policies, travel restrictions, and new routes to provide accurate information to customers.

- **Maintain Customer Records:** Update and maintain customer databases with flight details and personal information while ensuring confidentiality.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to clearly convey information to customers. Attention to detail is essential for accurately processing bookings and payments. Basic computer skills are necessary for using ticketing software and managing customer records. A positive attitude and a willingness to learn are key attributes, as the role involves interacting with diverse customers. Flexibility to work in a fast-paced environment and strong organizational skills will also contribute to success in this position.