Air Ticketing Agent (Freshers) Goalpara

As an Air Ticketing Agent, you will assist customers in booking flights and managing travel arrangements. This role is ideal for candidates with a passion for travel and providing exceptional customer service.

Key Responsibilities:

1. **Flight Bookings**: You will process flight reservations by connecting with airline systems to find the best options for customers.

2. **Ticket Issuance**: You are required to issue electronic tickets accurately and ensure that all information is correct before providing tickets to customers.

3. **Customer Support**: Providing assistance to customers is essential. You will address inquiries, resolve booking issues, and offer travel advice.

4. **Payment Processing**: Handling payment transactions with attention to detail is vital. You will ensure that payments are processed securely and efficiently.

5. **Record Keeping**: You will maintain accurate records of transactions and ensure compliance with company policies regarding ticket sales and customer data management.

6. **Customer Communication**: Effective communication is key. You will interact with customers both in-person and over the phone to understand their needs and provide tailored solutions.

Required Skills and Expectations:

A candidate should possess strong communication skills, both verbal and written, to interact effectively with clients. An attention to detail is crucial for processing tickets and managing bookings accurately. Basic computer skills are important for using airline booking systems. A friendly demeanor and a patient attitude will help in providing excellent customer service. Being a team player and a willingness to learn will also be essential in this dynamic role.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 37 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata