Interview For Air Ticketing Agent || 10th Pass - Freshers

Flyhie Aviation

0 - 1 Years
30 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Dumdum Kolkata

Key Skills

Customer Relationship Ticket Booking Air Ticketing

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Job Description

We are looking for a detail-oriented Air Ticketing Executive in Dumdum, Kolkata, to assist customers with booking and managing airline tickets. This full-time position is ideal for fresh candidates who have completed their 10th grade and are eager to start a career in the travel industry.

Key Responsibilities:

1. **Booking Air Tickets:** Handle customer inquiries regarding airline tickets, providing accurate information and making bookings efficiently using the required software.

2. **Customer Assistance:** Offer exceptional service by addressing customer issues, changes, or cancellations and providing suitable solutions in a timely manner.

3. **Payment Processing:** Manage payment transactions accurately for ticket bookings, ensuring proper documentation and confirmation for customers.

4. **Record Keeping:** Maintain organized records of ticket sales and customer interactions to ensure smooth operations and easy retrieval of information when needed.

5. **Stay Updated:** Keep abreast of airline policies and industry trends, ensuring compliance and providing customers with the most accurate and up-to-date information.

Required Skills and Expectations:

Candidates should have excellent communication skills, both written and verbal, to effectively assist customers. Basic computer skills are essential for navigating booking systems and managing records. A keen attention to detail and strong organizational skills are necessary to handle customer requests efficiently. We expect candidates to be proactive, adaptable, and willing to learn in a fast-paced environment. Being a team player is also important as you will collaborate with colleagues to ensure customer satisfaction.