Fresher hiring for Air Ticketing Agent

Flyhie Aviation

Fresher
30 Openings
2.8 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Chapra, Nadia

Key Skills

Air Ticketing

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Job Description

As an Air Ticketing Agent in Chapra, you will play a vital role in helping customers book their flights and manage their travel needs. This full-time position requires working from the office.

**Key Responsibilities:**

- **Assist Customers with Flight Bookings:** Help customers find and book flights based on their travel preferences, ensuring a seamless booking experience.

- **Process Ticket Issuance:** Issue flight tickets accurately using the airline's booking system and ensure that all details are correct.

- **Handle Customer Inquiries:** Respond to customer questions about flight schedules, fares, and travel regulations, providing accurate information promptly.

- **Manage Changes and Cancellations:** Assist customers in modifying or canceling their bookings, making sure to explain any applicable fees or policies.

- **Maintain Accurate Records:** Keep track of all ticketing transactions and customer interactions, ensuring that records are up-to-date.

- **Stay Informed About Airline Policies:** Regularly update your knowledge of airline policies, fare structures, and travel regulations to provide customers with the best guidance.

**Required Skills and Expectations:**

- You should be a fresh graduate, having completed at least the 10th grade.

- Strong communication skills are essential to interact with customers clearly and effectively.

- A basic understanding of computer systems and the ability to learn ticketing software quickly is important.

- Good problem-solving skills and attention to detail will help you handle customer requests accurately.

- Being friendly and approachable will enhance the customer experience, making them more likely to return for future travel needs.