Hiring For 12th Pass Freshers - Air Ticketing Agent

Fly Careers

- key responsibilities:

1. booking and issuing air tickets: as an air ticketing agent, you will be responsible for booking flights for customers, issuing tickets, and providing them with all relevant information regarding their travel itinerary.

2. handling customer inquiries: you will be expected to assist customers with any inquiries they may have about flights, fares, and travel regulations. it is important to provide excellent customer service and ensure customer satisfaction.

3. resolving booking issues: in the event of booking discrepancies or changes in travel plans, you will need to work quickly to resolve any issues and ensure that customers are informed and accommodated.

4. collaborating with airlines: you will be in direct communication with airlines to check flight availability, negotiate fares, and confirm reservations on behalf of customers.

5. maintaining up-to-date knowledge: stay informed about airline policies, fares, and regulations to provide accurate information to customers and ensure seamless travel arrangements.

- required skills and expectations:

1. strong communication skills: as an air ticketing agent, you must have excellent verbal and written communication skills to effectively interact with customers and airline representatives.

2. attention to detail: precision and accuracy are key in this role to ensure error-free bookings and timely resolutions to customer inquiries.

3. basic computer skills: proficiency in using ticketing software and online booking platforms is necessary to perform job duties efficiently.

4. customer service orientation: a customer-centric approach and the ability to handle customer inquiries and complaints professionally are essential for success in this role.

5. adaptability: the travel industry is dynamic, so the ability to adapt to changing circumstances and handle multiple tasks simultaneously is crucial for an air ticketing agent.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass, 10th Pass, B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata, india