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We are looking for an Air Ticketing Agent to join our team in Murshidabad. This entry-level position is perfect for candidates with a keen interest in travel and customer service.
As an Air Ticketing Agent, you will assist customers in booking airline tickets, providing information about flights, and ensuring a smooth travel experience. You will engage with clients to understand their travel needs and offer suitable options.
Key responsibilities include:
1. **Ticket Booking:** Handle customer requests for flight bookings by checking availability, making reservations, and issuing tickets promptly.
2. **Customer Support:** Provide excellent service by answering queries about flights, fare rules, and travel regulations, ensuring customer satisfaction.
3. **Documentation:** Prepare and verify necessary travel documentation for clients, including tickets, itineraries, and boarding passes.
4. **Problem Solving:** Address any issues that may arise before or during travel, taking appropriate actions to provide solutions and support.
5. **Record Keeping:** Maintain accurate records of ticket sales, customer interactions, and transactions to ensure compliance and smooth operations.
To succeed in this role, you should have strong communication skills, an understanding of customer service principles, and the ability to work as part of a team. Basic knowledge of flight schedules and fares will be an advantage. A positive attitude, attention to detail, and willingness to learn are essential for this position.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation