Air Hostess Jobs For 12th Pass Freshers

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position overview

an air hostess is responsible for ensuring the safety, comfort, and well-being of passengers during flights. the role combines aviation safety responsibilities with exceptional customer service, making the air hostess a vital link between the airline and its passengers.

key responsibilities

safety & security

conduct pre-flight checks of safety equipment and the cabin area.

deliver safety demonstrations and ensure passenger compliance with safety regulations.

respond to in-flight emergencies, including medical incidents, turbulence, and evacuations.

administer first aid, cpr, and use emergency medical equipment when required.

monitor passenger behavior and act according to aviation security guidelines.

passenger service

greet passengers and assist with boarding, seating, and baggage placement.

provide food, beverages, and amenities during the flight.

handle passenger requests and complaints with professionalism and empathy.

assist passengers with special needs, including children, elderly, and differently-abled travelers.

promote and manage onboard duty-free sales and other airline services.

operational duties

coordinate with cockpit crew for safe and efficient flight operations.

ensure cabin cleanliness, readiness, and compliance before and during flights.

assist passengers with customs and immigration documentation on international routes.

complete flight-related paperwork, including reports, sales records, and incident logs.

follow airline standard operating procedures (sops) and aviation authority regulations.

required skills & competencies

strong knowledge of aviation safety and emergency protocols

first aid, cpr, and aed certified (preferred)

excellent communication and interpersonal skills

cultural awareness and sensitivity for international passengers

customer service orientation with conflict resolution ability

professional grooming and etiquette standards

ability to remain calm, confident, and decisive under pressure

physical fitness and stamina for long and irregular shifts

qualifications

minimum: high school diploma (bachelor’s degree in hospitality/tourism preferred)

certified cabin crew training from a recognized aviation authority or institute

fluency in english (additional languages highly desirable)

previous experience in customer service, aviation, or hospitality preferred

flexibility to work shifts, weekends, holidays, and long-haul flights

• Experience

  0 - 6 Years

• No. of Openings

  25

• Education

  12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Air Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai