- welcome passengers on board and assist them with finding their seats: as an air hostess, it is your responsibility to greet passengers as they board the aircraft and help them locate their allocated seats.
- ensure passenger safety during the flight: you will be required to demonstrate safety procedures, including the use of seat belts and oxygen masks, in the event of an emergency.
- serve meals and beverages to passengers: as part of your duties, you will serve food and drinks to passengers during the flight, ensuring their comfort and satisfaction.
- handle passenger inquiries and requests: it is important to address any questions or concerns that passengers may have during the flight, providing excellent customer service at all times.
required skills and expectations:
- good communication skills: you must be able to effectively communicate with passengers and crew members, delivering information clearly and politely.
- customer management capabilities: it is essential to have the ability to manage passenger requests and ensure their needs are met during the flight.
- friendly and approachable demeanor: a pleasant and welcoming attitude is important in creating a positive experience for passengers.
- ability to remain calm under pressure: as an air hostess, you may encounter stressful situations, so the ability to stay composed and focused is crucial.