job summary
the air cargo executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. the role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients.
🎯 key responsibilities
1. cargo operations & coordination
oversee daily import and export cargo operations at the airport or cargo terminal.
coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.
ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.
track shipments and ensure timely loading and offloading from flights.
2. documentation & regulatory compliance
prepare, verify, and process air waybills (awb), hawb, mawb, invoices, and shipping documents.
ensure compliance with iata, airline, and country-specific cargo regulations.
handle dangerous goods (dg) documentation and acceptance (as per certification).
coordinate with customs agents and ensure adherence to customs clearance procedures.
3. customer service & client communication
provide support and updates to customers regarding cargo status, tracking, and shipment queries.
resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.
build strong relationships with clients, agents, and airline partners.
4. logistics & operational planning
plan and schedule cargo shipments to meet delivery timelines and flight schedules.
coordinate transport arrangements with trucking partners or internal logistics teams.
monitor cargo space availability and communicate with airlines for allotments or bookings.
support sales team with cargo rates, quotations, and capacity updates when required.
5. reporting & system management
maintain accurate records of cargo movements, billing, and documentation.
update data in cargo management systems, crm, and airline portals.
prepare daily, weekly, or monthly operational and performance reports.
✅ required skills & competencies
strong knowledge of air cargo handling processes
understanding of awb, customs procedures, and iata cargo regulations
good communication and customer service skills
time management, planning, and problem-solving ability
accuracy in documentation and attention to detail
proficiency in ms office; knowledge of cargo systems (cargo-imp, edi, crm) preferred
🎓 qualifications & experience
education: 10+2 / graduate in logistics, aviation, commerce, or related field
experience: 0–6 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)
certifications (preferred):
iata/fiata cargo introductory course
dangerous goods regulations (dgr) certification
customs documentation course
work environment
airport cargo terminal or corporate office environment
rotational shifts, including weekends and holidays
fast-paced and deadline-driven work atmosphere
physical movement and handling of cargo areas (for operations roles)
Experience
0 - 6 Years
No. of Openings
91
Education
12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree
Role
Air Cargo Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Bangalore